Microsoft Confirms Outlook Outage Affecting Users Worldwide
Microsoft said elevated load across multiple regions is likely driving the disruption as it reroutes traffic and restores affected servers.
- On Thursday, Nov. 12, 2026, Microsoft reported an outage affecting Microsoft Outlook and other services across the Americas. Microsoft is investigating reports of users unable to access Exchange Online mailboxes "through multiple connection methods in the Americas."
- Outage tracker Downdetector reflected a spike in reports beginning just after 12 p.m. ET, with users loading Outlook encountering a "Failed to fetch" error screen while reports reached 83,000 just before 1 p.m.
- Microsoft Teams and CoPilot also experienced disruptions, with 4,400 disturbances reported for CoPilot and 2,000 for Teams. Microsoft had posted about "issues when accessing or using Microsoft Teams functionality in North America" at 10:40 a.m. ET.
- By 1 p.m., more than 128,000 users had reported problems to Downdetector. Microsoft has not provided an estimated restoration time, though users can monitor the admin center under EX1550543 for updates.
- Email services remain impacted while Teams issues were resolved around noon. Microsoft has yet to provide a timeline for full restoration of its email services across the Americas.
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Microsoft claims to be working "untiringly" to resolve the breakdown that also affects certain functions of artificial intelligence assistants, including Copilot, his own IA assistant, but also Claude and ChatGPT.
BT
Microsoft's email service, Outlook, is down in large parts of the world, including the USA and Australia.
A large-scale failure of Microsoft services, including Outlook: Within the technology group's range of applications, disruptions occur worldwide. The company is working hard on a solution.
The impact of the interruption was particularly concentrated on the company's email
Microsoft works to fix the downfall of its services, including Outlook, Teams and Copilot, which recorded connection errors this Thursday.
Tens of thousands of users could not access their e-mails on Thursday due to a Microsoft Outlook messaging breakdown, the company claiming to work "unrelentingly" to resolve the situation. ...
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