US EditionExpedia Sees Fast-Growing Traffic From Chatbots
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Expedia Sees Fast-Growing Traffic From Chatbots
Expedia Group is embedding artificial intelligence (AI) across its business, using the technology to sharpen personalized travel recommendations, improve customer service and boost operational efficiency. [contact-form-7] “We’re using AI everywhere,” CEO Ariane Gorin said during the company’s second-quarter earnings call with analysts. “It touches every function across our company, and all our employees have AI goals.” AI is helping t…
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