Enterprise AI has a trust problem, and guarantees are how we fix it

Enterprise AI has a trust problem, and guarantees are how we fix it

The enterprise technology industry has a peculiar relationship with accountability. When it comes to cloud uptime, latency, and data security, we expect contractual guarantees, SLAs, and clearly defined remedies. But when it comes to AI-generated outputs, the actual content these systems produce, we've quietly accepted a different standard: best effort.I've spent years in commercial and operational roles at companies like Gap, Amazon, and Door D…