Englewood Utilities director, vendor dissect water-billing blunders - Englewood Herald

Englewood Utilities director, vendor dissect water-billing blunders - Englewood Herald

Following multiple late-fee and shutoff extensions due to issues with Englewood’s new water billing system that began last summer, Englewood Utilities and the vendor of the system addressed the problems and their resolutions at the April 21 Englewood City Council study session. Pieter Van Ry, director of Englewood Utilities, and Kate Atkinson, vice president of Cogsdale Corporation, the vendor, addressed council. Shutoffs and late fees have been…