Encrypted messaging apps promise privacy. Government transparency is often the price
- Encrypted messaging apps promise privacy but can evade open records laws, affecting government transparency and public awareness of decision-making.
- The U.S. Cybersecurity and Infrastructure Security Agency recommended that senior officials use encryption apps for confidential communications.
- Michigan lawmakers banned encrypted messaging apps on state employees’ work-issued devices if they hinder public record requests.
- David Cuillier stated that stronger public record laws are the best remedy for decreased government transparency.
27 Articles
27 Articles


What Encrypted Messaging Means for Government Transparency
As a devastating wildfire burned through a Maui town, killing more than 100 people, emergency management employees traded dozens of text messages, creating a record that would later help investigators piece together the government’s response to the 2023 tragedy. One text exchange hinted officials might also be using a second, untraceable messaging service. [time-brightcove not-tgx=”true”] “That’s what Signal was supposed to be for,” then-Maui Em…

Encrypted messaging apps promise privacy. Government transparency is often the price
States and cities across the country are grappling with how to stay on the right side of government transparency laws as the use of encrypted messaging apps becomes more widespread.
Encrypted Messaging Apps Promise Privacy. Government Transparency Is Often the Price
As a devastating wildfire burned through a Maui town, killing more than 100 people, emergency management employees traded dozens of text messages, creating a record that would later help investigators piece together the government's response to the 2023 tragedy.
APS use of apps breaching safeguards
Government agencies are being called upon to ensure staff meet legislative obligations when using messaging apps. A review of 22 agencies by the Australian Information Commissioner has found apps such as Signal, Telegram, WhatsApp, and Facebook Messenger are regularly being used without adequate policies in place to ensure public servants are meeting the mandatory requirements. Elizabeth Tydd (OAIC) “While the technology being used to conduct g…
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