US EditionEmbattled Australia Telco Giant Optus Hit by Another Major Outage
The outage linked to a mobile tower failure affected about 4,500 customers and caused nine failed emergency calls, prompting government scrutiny and an ongoing investigation.
- An Optus outage in New South Wales over the weekend left many unable to contact Triple Zero, affecting calls from 3am to 12.20pm.
- Optus Chief Executive Stephen Rue stated that a previous outage was attributed to human error during a firewall upgrade that blocked 600 Triple Zero calls and was linked to four deaths.
- Communications Minister Anika Wells has warned of potential consequences for Optus, although no penalties have been specified yet.
- Optus confirmed that approximately 4500 people were affected, but services have since been restored.
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70 Articles
Pressure Grows on SingTel as Optus Emergency Call Blunders Mount
As Optus reels from another emergency call outage, the crisis has spread beyond Australia’s borders. The escalating reputational damage to the nation’s second-largest phone company is now bearing down on its parent Singapore Telecommunications Ltd.
Federal Government under pressure after latest Optus 000 blackout in NSW
Telecommunications company, Optus, has experienced another 000 outage, this time in New South Wales. Nine calls failed in Wollongong, with the service blackout affecting 4500 customers. The Federal Government now facing questions over it handling of the successive outages.
Another Optus Outage Blocks 12 Triple Zero Calls in NSW
Optus has suffered another network failure, this time preventing emergency Triple Zero calls from connecting in a region south of Sydney. The outage, caused by a mobile tower fault in Dapto, began around 3am on Sunday and lasted until 12.20pm, affecting about 4500 residents. The company confirmed that 12 calls to Triple Zero failed during the disruption, including one person who required an ambulance but was able to reach emergency services usin…
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Embattled Australia telco giant hit by another major outage
Australian telecommunications giant Optus said Monday it had suffered a network outage that prevented calls to emergency services, just over a week after a similar interruption of service linked to four deaths.
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