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‘Severely Lacking’: Trump Admin Has Backlog of 27K Student Loan Complaints

UNITED STATES, AUG 7 – Nearly two-thirds of the Federal Student Aid ombudsman staff were cut, causing a backlog of 27,000 complaints as borrower issues rise, according to a July 21 department letter.

Summary by Mass Live
An office housed in the U.S. Department of Education has a backlog of over 27,000 complaints from students and student loan borrowers, according to a letter sent by the department in response to Sen. Elizabeth Warren.

4 Articles

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NBC Dallas-Fort Worth broke the news in Fort Worth, United States on Thursday, August 7, 2025.
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