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EasyJet holidays customers prefer AI chatbot over humans when making enquiries

Summary by The Independent
The chatbot can help easyJet customers with everything from booking confirmations to help in incidents such as wildfires

2 Articles

The IndependentThe Independent
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The Independent (US)The Independent (US)
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EasyJet holidays customers prefer AI chatbot over humans when making enquiries

The chatbot can help easyJet customers with everything from booking confirmations to help in incidents such as wildfires

·London, United Kingdom
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Bias Distribution

  • 100% of the sources lean Left
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The Independent broke the news in London, United Kingdom on Wednesday, October 21, 2026.
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