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e&, Amdocs give operations a genAI boost
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e&, Amdocs give operations a genAI boost
UAE operator e& expanded a push around integrating generative AI (genAI) into its business processes, partnering with software company Amdocs to use its platform of predefined telco agents. The operator stated it would use Amdocs’ amAIz offering to integrate genAI services, utilising agents and skills to “improve business efficiencies, reshape customer experience and interactions and increase revenue opportunities in multiple telco domains”. Amd…
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