Duke Energy Warns Customers About Text Scam
Duke Energy alerts customers to a phishing scam using fake outage texts amid winter storm; 13,000 outages reported in Henderson County, officials said.
- On Monday, January 26, 2026, Duke Energy issued an alert warning customers about scam texts falsely claiming scheduled rolling power outages amid freezing conditions.
- Duke Energy warned that scammers are exploiting recent power outages by sending urgent texts posing as utility companies to steal information.
- Scam texts used alarmist outage-scheduling language by ZIP code and time and included links or attachments asking recipients to click; Duke Energy posted, `This message did not come from Duke Energy`.
- Duke Energy advised customers to avoid unknown links or attachments, not reply to scam texts, and contact the utility company via the phone number listed on official bills.
- Henderson County, North Carolina reported about 13,000 outages, and scam messages referenced timing in effect to Tuesday, January 27th amid winter storm and regional outage response.
23 Articles
23 Articles
Duke Energy warns customers about text scam
TAMPA, Fla. (WFLA)— Duke Energy is warning customers of a scam that is targeting utility customers. The text message targets customers, claiming that a scheduled power outage will affect them. "This message did not come from Duke Energy. Customers should avoid clicking links or downloading attachments from businesses or individuals they do not know, and [...]
Scammers attempt to gain Duke Energy customer info
Duke Energy is alerting customers across its service area about fraudulent text messages claiming recipients will be affected by scheduled power outages, with local government officials in Surry County helping spread awareness about the scam targeting residents.
Duke Energy warns scam is targeting customers after winter storm | Here's what to watch out for
Duke Energy said it is aware of a text message that customers received claiming they will be impacted by a "scheduled rolling power outage" due to freezing conditions.
Duke Energy warns of scam targeting utility customers
WILMINGTON, NC (WWAY) — Duke Energy said on Monday that they are aware of a scam targeting customers regarding power outages. The message claims that customers will be impacted by a scheduled power outage on a specific date and time. Duke Energy says the message did not come from them and they ask customers not to click any click or download anything from the message. If people have questions regarding their account, they are asked to contact Du…
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