Skip to main content
See every side of every news story
Published loading...Updated

Duke Energy Warns Customers About Text Scam

Duke Energy alerts customers to a phishing scam using fake outage texts amid winter storm; 13,000 outages reported in Henderson County, officials said.

  • On Monday, January 26, 2026, Duke Energy issued an alert warning customers about scam texts falsely claiming scheduled rolling power outages amid freezing conditions.
  • Duke Energy warned that scammers are exploiting recent power outages by sending urgent texts posing as utility companies to steal information.
  • Scam texts used alarmist outage-scheduling language by ZIP code and time and included links or attachments asking recipients to click; Duke Energy posted, `This message did not come from Duke Energy`.
  • Duke Energy advised customers to avoid unknown links or attachments, not reply to scam texts, and contact the utility company via the phone number listed on official bills.
  • Henderson County, North Carolina reported about 13,000 outages, and scam messages referenced timing in effect to Tuesday, January 27th amid winter storm and regional outage response.
Insights by Ground AI

23 Articles

Think freely.Subscribe and get full access to Ground NewsSubscriptions start at $9.99/yearSubscribe

Bias Distribution

  • 79% of the sources are Center
79% Center

Factuality Info Icon

To view factuality data please Upgrade to Premium

Ownership

Info Icon

To view ownership data please Upgrade to Vantage

Spectrum News broke the news in United States on Monday, January 26, 2026.
Too Big Arrow Icon
Sources are mostly out of (0)

Similar News Topics

News
Feed Dots Icon
For You
Search Icon
Search
Blindspot LogoBlindspotLocal