DeepSeek Offers Compensation After Restoring From Service Outage

DeepSeek offers compensation after restoring from service outage

DeepSeek restored its application programming interface (API) and Chat Service at 1:04 p.m. Beijing Time on Thursday, after an outage that began in the morning.The Chinese artificial intelligence (AI) company said on its status page that three components

DeepSeek Restores Services After Nearly Five-Hour Outage

DeepSeek Restores Services After Nearly Five-Hour Outage - The disruption affected the Chinese AI startup’s website, app and APIs. The company has not disclosed the cause

DeepSeek suffers another major outage as company offers user refunds

Chinese artificial intelligence firm DeepSeek apologised and promised compensation to users after its services suffered a nearly five-hour outage on Thursday. DeepSeek will issue users a full refund for any consumption between October 8 and October 14 in the form of credits, according to a notice posted on the Hangzhou-based start-up’s application programming interface (API) platform. DeepSeek’s namesake chatbot and API services for its V4 Pro a…

DeepSeek to Issue Credits Matching Seven Days of Account Spending

The credits will reflect account spending from Oct. 8 through Oct. 14 after an API outage lasting nearly five hours.