Data depletion, poor network dominate NCC Consumer Parliament

Data depletion, poor network dominate NCC Consumer Parliament

Data depletion and poor network quality dominated discussions at the 95th edition of the Nigerian Communications Commission (NCC) Telecom Consumer Parliament, as telecommunications operators acknowledged the need to improve service delivery, transparency and communication with subscribers.

NCC threatens to sanction telecom operators over poor service, vow stronger consumer protection

By Abiodun Folarin WorldStage– The Nigerian Communications Commission (NCC) has threatened to sanction telecom operators over service failures and poor service quality as it intensifies regulatory measures to improve customer experience across the country. Speaking at the Telecom Consumer Parliament in Lagos, themed “Enhancing Consumer Experience: Strengthening Service Quality and Consumer Protection in Nigeria’s Digital […]

NCC warns telcos over poor service quality, affirms commitment to consumer protection

L-R: Ms Rimini Makama, Executive Commissioner, Stakeholder Management, NCC; Dr. Aminu Maida, Executive Vice Chairman/Chief Executive Officer, NCC; Engr. Abraham Oshadami, Executive Commissioner Technical Services, NCC and Mr. Dinesh Balsingh, CEO Airtel Nigeria, during the 95th edition of Telecom Consumer Parliament, at the Centre Point Ikoyi, Lagos State, on 20th October 2026. Telecoms operators will […]

Commission Moves to intensify Telecom Service Quality

The Nigerian Communications Commission has pledged to intensify efforts to improve telecommunications service quality across Nigeria, following more than 6,500 network interventions recorded in 2026. The Executive Vice Chairman of the Commission, Dr Aminu Maida, gave the assurance on Tuesday at the 95th edition of the Telecom Consumer Parliament held in Lagos, amid persistent complaints […]

NCC: 75m Subscribers Compensated for Poor Telecom Service in 2026

The Nigerian Communications Commission (NCC) says 75 million subscribers have received airtime compensation for poor telecom service in 2026, as the regulator pushes operators to improve network quality and address consumer complaints. Aminu Maida, executive vice-chairman (EVC) of the NCC, announced on Tuesday at the 95th Telecom Consumer Parliament in Lagos. “Under our Consumer Compensation […]