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CRTC delays implementation of next-generation 911 service for two years

  • The Canadian Radio-television and Telecommunications Commission has delayed the implementation of next-generation 911 service for two years, now set for March 2027, acknowledging that Canadians will have to wait longer for enhancements.
  • The CRTC stated that the delay is necessary to ensure uninterrupted access to emergency services, preventing risks to public safety.
  • Only three of Canada’s 242 emergency services call centres have launched next-generation services, and most are expected to complete the transition by the end of 2026.
  • Michael Wood expressed frustration with the CRTC's repeated extensions of the deadline, emphasizing the need for modern communication methods in emergencies.
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The Globe & MailThe Globe & Mail
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CRTC delays implementation of next-generation 911 service for two years

The CRTC says that while telecoms are ready for the move, most provincial, territorial and municipal emergency services are not

·Canada
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Winnipeg Free Press broke the news in Winnipeg, Canada on Monday, March 3, 2025.
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