Chaos Hits Epic Universe as Rides Break Down and Guests Demand Refunds

Chaos Hits Epic Universe as Rides Break Down and Guests Demand Refunds

Just days before its grand opening, Universal Orlando Resort’s Epic Universe is making headlines—but not for the reasons it hoped. On May 15, 2025, the theme park encountered extensive ride outages that disrupted operations and left many guests demanding their money back. The highly anticipated new addition to Universal’s resort complex has been in its preview phase ahead of the official launch on May 22. But what was meant to be a celebratory l…

Lines Were Long—Just Not for the Rides: Epic Universe Guests Want Refunds

Universal Orlando’s highly anticipated Epic Universe theme park faced significant operational challenges on May 15, 2025, leading to numerous guests seeking refunds due to widespread ride closures. This comes as a shock to many who assumed that refunds would not be offered during the preview period. Credit: Universal Trouble at Epic Universe A viral TikTok video captured the scene at the park’s Guest Services, where dozens of frustrated visitors…

Crowds of Epic Universe Guest Demand Refunds After Mass Closures : Disney Fanatic

Universal Orlando’s highly anticipated Epic Universe theme park faced significant operational challenges on May 15, 2025, leading to numerous guests seeking refunds due to widespread ride closures. A viral TikTok video captured the scene at the park’s Guest Services, where dozens of frustrated visitors waited in line to request compensation for their disrupted park experience. The closures affected several major attractions, including “Stardust …