Cracker Barrel Outrage Reveals Psychology Of Brand Betrayal
Cracker Barrel's CEO Julie Feiss Masino leads a $700 million rebrand including DEI initiatives, triggering an 18% stock drop and criticism from both political sides.
- On August 20, 2025, Cracker Barrel, a Southern-themed chain with over 600 restaurants in 44 states, unveiled a modernized logo removing its iconic 48-year-old image.
- The rebrand followed a design trend seen widely in car and fashion logos and aimed to simplify an outdated identity despite sparking intense controversy, especially from right-wing figures.
- Conservative commentators decried the removal of a white folksy man as woke erasure of tradition, while some customers felt betrayed since the logo serves as emotional shorthand for the brand's heritage.
- YouTuber Benny Johnson claimed "They erased the white guy," while Cracker Barrel asserted in a statement that their core principles and essence remain intact.
- The backlash has caused the brand to lose appeal, with its stock tumbling nearly $100 million, signaling broader tensions over cultural identity and modernization in American consumer brands.
15 Articles
15 Articles
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