COVID and the hospitality industry: Weathering the storm of pandemic

COVID and the hospitality industry: Weathering the storm of pandemic

As COVID-19 quietly gained steam throughout the state in mid-March 2020, Janine Chicourrat had already begun preparations to shut down restaurant operations at the Portola Hotel and Spa in Monterey, where she is general manager. “The more I read about COVID-19, I realized that restaurants were probably the best place to target to help reduce the spread of the virus,” said Chicourrat. “The Saturday before the shutdown, I was in my office and my o…