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Coupang announces $1.18 billion compensation to South Korean users for data leak

Coupang compensates 33.7 million users with 50,000-won vouchers worth 1.69 trillion won after a data breach tied to a former employee, following founder's apology.

  • On December 29, 2025, Coupang announced it will issue company vouchers of 50,000 won per user as compensation after a massive data leak.
  • Last week, Coupang said it identified the former employee, retrieved devices and found the perpetrator retained data from only 3,000 accounts before deleting it; this follows founder Kim Bom's apology a day earlier.
  • Amid mounting criticism, Choi Min-hee said Coupang was `bundling coupons for services no one uses` and the Korea National Council of Consumer Organizations called the plan `made a mockery of consumers`.
  • South Korea's parliament plans two days of hearings on Coupang starting on Tuesday, but Kim Bom, Coupang founder, has declined to attend and the company said it had no further comment.
  • At scale, Coupang announced a total compensation of 76 billion won for 33.7 million accounts affected by the data leak.
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Coupang announces $1.18 billion compensation to South Korean users for data leak

South Korean e-commerce company Coupang announced on Monday a compensation deal worth 1.69 trillion won ($1.18 billion) to holders of 33.7 million accounts for a massive data leak that triggered a backlash from users and lawmakers.

·United Kingdom
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Channel News Asia broke the news in Singapore on Monday, December 29, 2025.
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