Council tracks its own customer requests
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Council tracks its own customer requests
Greater Dandenong Council’s responses to customer service requests are being reported in a new digital dashboard. It covers five types of service requests, with dumped rubbish topping the list as the most requested service at a staggering 700-plus a month. The other featured categories are illegally parked vehicles, tree branches, graffiti and blocked drains. The digital reporting platform will publish monthly reports on the volume of requests, …
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