Co-op updates on recovery after cyber attack forced empty shelves
- The Manchester-based Co-op group announced on May 14, 2025, that its systems are now running normally after a major cyber attack disrupted operations.
- The attack, described as highly sophisticated, forced the Co-op to shut parts of its systems early to protect its network and data from malicious third-party hackers.
- The incident caused significant supply chain issues, leaving many of its 2,300 food stores with empty shelves and some stores unable to accept card or contactless payments.
- A spokesperson stated that the company is currently working through the recovery process and carefully restoring access to its systems in a controlled and secure way. They also confirmed that although some members’ names and contact information were compromised, no banking details were accessed.
- The Co-op is working with suppliers to restock stores, anticipates improved availability from this weekend, and highlights ongoing investigations as the National Crime Agency considers potential links to other recent retail cyber attacks.
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30 Articles
Many shelves are empty
Cyber security expert warns there could be a three-year wait for full recovery from cyber attacks
With online and in-store shopping still affected following the high-profile cyber attacks at Marks and Spencer and Co-op, a leading North West cyber security expert has warned that it could take as long as three years for the leading Northern retailers to fully recover from the breaches in their digital security.
FBI gives input on recent uptick in cyber attacks
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