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Co-op updates on recovery after cyber attack forced empty shelves

  • The Manchester-based Co-op group announced on May 14, 2025, that its systems are now running normally after a major cyber attack disrupted operations.
  • The attack, described as highly sophisticated, forced the Co-op to shut parts of its systems early to protect its network and data from malicious third-party hackers.
  • The incident caused significant supply chain issues, leaving many of its 2,300 food stores with empty shelves and some stores unable to accept card or contactless payments.
  • A spokesperson stated that the company is currently working through the recovery process and carefully restoring access to its systems in a controlled and secure way. They also confirmed that although some members’ names and contact information were compromised, no banking details were accessed.
  • The Co-op is working with suppliers to restock stores, anticipates improved availability from this weekend, and highlights ongoing investigations as the National Crime Agency considers potential links to other recent retail cyber attacks.
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Many shelves are empty

·Devon, United Kingdom
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Tech Radar broke the news in United Kingdom on Tuesday, May 13, 2025.
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