Cisco Integrates Agentic AI Into Webex to Automate Enterprise Workflows

Cisco Integrates Agentic AI into Webex to Automate Enterprise Workflows

Cisco is integrating an agentic AI framework into Webex, enabling autonomous agents that interpret goals, coordinate tasks, and execute actions across calendars, documents, and external systems while maintaining human oversight, auditability, and strict security controls. This evolution positions Webex as an active participant in enterprise workflows.

Cisco is bringing a new agentic framework to its Webex enterprise platform

Cisco's Dialog feature promises to turn "fragmented interactions into continuous customer relationships."

Cisco broadens agentic features in Webex collaboration platform

Cisco Systems Inc. today detailed a broad expansion of its Webex collaboration portfolio that brings artificial intelligence agents into team conversations, connects office technology with workplace management and enables customer-service agents to continue working after an interaction ends. Introduced at WebexOne in Austin, Texas, the updates extend Cisco’s strategy of integrating people, AI agents and […]

Cisco brings collaborative agents and Claude into Webex chats

Cisco is adding AI agents to Webex group chats so colleagues can assign them work and share the results, part of a wider revamp of the Webex app. Announced at the WebexOne conference Wednesday, users will soon be able to @mention agents in Webex “spaces” to help schedule meetings, take notes, and track tasks. “You work with AI, but your teammates may never see that work — they can’t build on it, contribute to it, or reuse it,” said Amit Barave, …