Published 20 days ago • loading... • Updated 20 days ago

Cigna launches generative AI assistant for members

Summary by ciodive.com

The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

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The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

20 days ago

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ciodive.com broke the news in 20 days ago on Tuesday, June 17, 2025.

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