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Christian Healthcare Ministries cut call transfers from 48% to 4%, then spent the recovered hours on prayer calls

Summary by dmnews.com
Intelligent routing identified 80% of inbound calls before an agent answered, freeing capacity for outbound welcome and pastoral outreach.
DisclaimerThis story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.

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dmnews.comdmnews.com

Christian Healthcare Ministries cut call transfers from 48% to 4%, then spent the recovered hours on prayer calls

Intelligent routing identified 80% of inbound calls before an agent answered, freeing capacity for outbound welcome and pastoral outreach.

·United States
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dmnews.com broke the news in United States on Friday, September 4, 2026.
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