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Chewy Puts a $50 Million Price Tag on AI Productivity

Chewy expects AI to cut its costs by about $50 million in fiscal 2027. Its customer assistant resolves about 30% of chats without a human.

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PYMNTS.com

Chewy Puts a $50 Million Price Tag on AI Productivity

Chewy expects AI to cut its costs by about $50 million in fiscal 2027. Its customer assistant resolves about 30% of chats without a human.

4 days ago·Boston, United States

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PYMNTS.com broke the news in Boston, United States 4 days ago on Friday, September 18, 2026.

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Chewy Puts a $50 Million Price Tag on AI Productivity

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Chewy Puts a $50 Million Price Tag on AI Productivity

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