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Can Wells Fargo keep our money after a scammer stole it through Zelle?
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Can Wells Fargo keep our money after a scammer stole it through Zelle?
My wife tried to cancel her Audible subscription but called a fraudulent number from a spoofed Google listing. The scammer tricked her into downloading remote access software and stole $3,495 via Zelle from our Wells Fargo account. We reported the fraud within minutes, closed the account, and cited Regulation E protections. But Wells Fargo refused to refund the money or disclose where it went....
·McKenzie Bridge, United States
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