Calls to tighten Telstra's obligations after two-week mobile disruption
7 Articles
7 Articles
TPG went eight hours before notifying Telstra about outage affecting emergency calls
An investigation by the Australian telecommunications watchdog has found that TPG went almost eight hours before notifying Telstra about an outage affecting emergency service calls.The Australian Communications and Media Authority (ACMA) found that the TPG network was down between 12.40am and 2am on August 15, which left most 4G customers unable to make voice calls, including emergency calls.Most triple-zero calls made during the outage went t…
Calls to tighten Telstra's obligations after two-week mobile disruption
Nationals leader David Littleproud wants "timely and to standard" mobile service upgrades to be a legal requirement for Telstra after regional Queensland customers lost access to calls, internet, ATMs and EFTPOS for a fortnight.
TPG Packet Core Decommissioning Caused Emergency Call Issues - Cybernoz - Cybersecurity News
TPG Telecom’s planned decommissioning of its older 4G packet core network mid-last year caused some customers to lose the ability to make emergency calls, the regulator has found. The telco earlier switched to a dual-mode core network capable of 4G and 5G services, and planned to decommission its older 4G packet core network in the early hours of August 15 last year. The decommissioning work caused a “partial loss” of core components and led to…
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