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Call Center Employee Dealt With A Customer Whose Service Was Suspended For Non Payment, And When She Claimed, “I Pay Your Wages,” He Pointed Out Why Her Service Was Cut Off And Got Backed By His Supervisor
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1 Articles
Call Center Employee Dealt With A Customer Whose Service Was Suspended For Non Payment, And When She Claimed, “I Pay Your Wages,” He Pointed Out Why Her Service Was Cut Off And Got Backed By His Supervisor
Pexels/Reddit A rude customer is the last thing you want to deal with when you’re having a bad day. So, what would you do if your day was already pretty terrible, and then a customer called and yelled at you for ten minutes over a service they chose not to pay for? Would you respond with kindness and understanding? Or would you snap back and state the facts? In the following story, one call center employee finds himself in this situation with a …
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