BT Braces for Loss of 800,000 Customers as It Banks on Fibre to Keep Turnaround 'on Track'
Adjusted earnings fell 1% to £2.01 billion as Openreach added 574,000 fibre customers and broadband line losses stayed on track to hit 800,000.
- On Thursday, telecoms giant BT reported adjusted earnings dipped 1% to £2.01 billion for the quarter ending June 30, though bosses hailed a "solid start" to the financial year.
- Pre-Tax profits slipped 4% to £505 million due to higher finance costs, while revenues remained flat at £4.3 billion as cost-cutting gains were offset by lower broadband margins.
- Openreach added 574,000 fibre-to-the-premises customers during the quarter, though overall broadband lines decreased by 192,000 with losses on track to reach 800,000 for the year.
- Allison Kirkby emphasized the company's commitment to digital infrastructure, stating, "No-one is upgrading and investing in the country," while remaining on track to deliver around £2 billion cash flow this year.
- Shares were down 0.5% on Thursday as Duncan Ferris, analyst at Freetrade, noted that expanding the fibre network enables better monetization through faster packages and recurring wholesale income.
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UK’s Hyperoptic shifts focus to customer growth after reaching 2 million homes
By Paul Sandle LONDON, July 24 (Reuters) - Hyperoptic, a British fibre broadband company majority owned by KKR, said on Friday its network had reached 2 million homes and businesses as it shifts its focus from expanding coverage to signing up more cus...
BT braces for loss of 800,000 customers as it banks on fibre to keep turnaround 'on track'
BT stuck to its cash targets despite another quarter of flat sales and falling profit, as the telecoms giant pointed to growing demand for its fibre network. The FTSE 100 firm held guidance for around £2bn of free cash flow this year after revenue edged little changed to £4.3bn in the first quarter. Pre-tax profit slipped four per cent to £505m. The results come as chief executive Allison Kirkby looks to convince investors that years of heavy sp…
BT sees record demand for Openreach FTTP
BT has reported Q1 revenue of £4.3 billion (€5bn), flat year-on-year. Adjusted UK service revenue £3.8 billion down 1 per cent, as growth in broadband and Corporate and Public Sector in Business and customer base growth in Consumer were offset by declines in voice. The telco’s FTTP footprint increased to 23.4 million, an increase of […]
BT Update – Openreach Lose 192K UK Broadband Lines as FTTP Covers 23.4M
Telecoms giant BT Group just published a short trading update to the end June 2026, which reveals that Openreach lost a total of 192,000 broadband lines to rivals over the past quarter (improved from -203k last quarter). But their “full fibre” (FTTP) coverage grew to 23.4 million premises (up from 22.92m) and EE’s 5G+ mobile coverage reached 77% of the UK population. Source: BT Update – Openreach Lose 192K UK Broadband Lines as FTTP Covers 23.4M
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