KLM and 20 Other Airlines Commit to Stop Misleading Green Claims - DutchNews.nl
Twenty-one European airlines agreed to end misleading CO2 neutral claims and must provide clear emission data and timelines, following a 1.5-year investigation by the European Commission.
- On Friday, KLM and 20 other European airlines agreed to stop using misleading claims about 'CO2 neutral flights', the European Commission said passenger payments cannot neutralise flight emissions.
- The move follows a complaint filed eighteen months ago by BEUC that triggered a 1.5-year investigation after BEUC and Consumentenbond denounced claims by 17 airlines in June 2023.
- Consumer authorities set new requirements on how carriers describe fuels and emissions, demanding limits on sustainable aviation fuels, detailed future-goal claims with deadlines, and clear emission calculations supervised by national authorities.
- Passengers who paid green fees can seek refunds though airlines are not obliged to repay; consumer guidance advises complaints then escalation to national consumer protection authorities or OCU in Spain, while Agustín Reyna called it 'excellent news' urging honest claims.
- A March 2024 Amsterdam court ruling found KLM misled consumers with vague green claims, while activists painted a plane green and Europeans show readiness to support sustainability, though advocates note paying 'green fares' does not remove emissions.
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28 Articles
Airline “greenwash” banned - stop charging extra
Twenty-one European airlines, including Spain’s Volotea and Vueling, have committed to the European Commission and national consumer authorities to cease using misleading claims about the sustainability of their flights. The move follows a complaint filed eighteen months ago by the European consumer organisation BEUC, which accused the carriers of unfair commercial “greenwashing” practices. Source
Airlines Drop Misleading ‘Carbon-Neutral’ Claims
European airlines, including Lufthansa, Air France, and KLM, have agreed to stop making misleading environmental claims about offsetting the carbon emissions from air travel, the European Commission announced on Friday. The pledge from 21 carriers will oblige them to clarify that the emissions of a specific flight cannot be “neutralised, offset, or directly reduced” by contributing to climate protection projects or alternative fuels—claims Euroc…
Driven by the European Commission and consumer associations, 21 companies will stop "prepelling" neutralizing, compensating or directly reducing CO2 emissions from their flights by "eco-contributions" from passengers.
Twenty-one EU airlines have committed to stop using claims that mislead consumers about the sector's actual environmental impact, ending an investigation by the European Commission and a network of national consumer authorities following a complaint from an umbrella European consumer organisation.
European airlines are adjusting their misleading sustainability claims, the Netherlands Authority for Consumers and Markets (ACM) reports. The airlines were previously reprimanded by European regulators for misleading consumers with false information.
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