BofA settles N.J. lawsuit over customer accounts frozen during pandemic

BofA settles NJ lawsuit for customer accounts frozen during pandemic – DNKL

Bank of America agreed to settle a lawsuit filed by three New Jersey residents who claimed the bank froze their prepaid debit cards during the COVID-19 pandemic, preventing them from accessing unemployment benefits. The plaintiffs claimed that the bank’s assets of 3.5 trillion dollars it did not have adequate systems to fight fraud and illegally used a fraud filter that blocked customers from accessing their money. Friday, lawyers for …

BofA settles N.J. lawsuit over customer accounts frozen during pandemic

The suit was filed by three New Jersey residents who alleged that BofA froze their prepaid debit cards during a pandemic-era fraud wave, blocking them from accessing unemployment benefits.