Bernie's Time Machine: Quality Control
Summary by bernardgoldberg.com
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Bernie's Time Machine: Quality Control
“We don’t have a little quality problem in the country. We’re making crap…”In 1987 for CBS News, I reported on one of the most successful business speakers of his time, a guy named Tom Peters.Peters was a big proponent of quality American goods and services, and he was paid an exorbitant amount of money to talk — and angrily shout — about failures in th…
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