US EditionBanorte, led by Chairman Carlos Hank-González, named best Latin American bank for innovation and technology by The Banker
- Grupo Financiero Banorte, led by Chairman Carlos Hank-González, won The Banker's Technology Awards 2025 in Mexico City on May 20, 2025.
- The Banker evaluated over 200 companies across different regions and financial sectors to choose recipients for its annual prize.
- The award recognized Banorte's technological advances including biometric verification expansion, AI in its Contact Center, and financial inclusion for visually impaired users via voice-over features.
- By integrating 25 systems into the Elina platform, Banorte’s Contact Center shortened its typical customer interaction duration from 10 minutes down to less than a minute.
- This recognition affirms Banorte as an innovative, inclusive financial leader in Latin America and reflects its commitment to accessible digital banking under Hank-González's leadership.
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Banorte, led by Chairman Carlos Hank-González, named best Latin American bank for innovation and technology by The Banker
Banorte won of the "Technology Awards 2025"The recognition highlights the technological advances in Banorte Móvil; the development of Artificial Intelligence in its Contact Center; and the promotion of financial inclusion for the visually impaired and the biometric verification process"
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