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Australia's Qantas says 6 million customer accounts accessed in cyber hack

AUSTRALIA, JUL 7 – Qantas revealed the breach exposed names, emails, phone numbers, birth dates, and frequent flyer numbers of six million customers, with no financial or passport data compromised, officials said.

  • On Wednesday, Qantas revealed that cybercriminals breached a third-party customer service platform, exposing data of six million customers.
  • The breach occurred after unusual activity was detected on Monday, when hackers targeted a call center using known impersonation tactics.
  • The compromised information involved customer details such as full names, emails, contact numbers, dates of birth, and frequent flyer information, while credit card and passport data were excluded.
  • CEO Vanessa Hudson apologized, stating, "We recognize the uncertainty this will cause" and confirmed all Qantas systems remain secure with no operational impact.
  • Qantas is investigating the extent of stolen data and notified relevant Australian authorities, signaling increased cybersecurity scrutiny amid rising cyberattacks.
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BleepingComputer broke the news in on Tuesday, July 1, 2025.
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