Atento and Cresta Sign Strategic Partnership to Deliver Hybrid Human-AI Customer Experience Solutions
This story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.3 Articles
3 Articles
Atento and Cresta Partnership Signals a New Era of Hybrid AI-Powered Customer Experience
Atento, a global customer experience company, has formed a strategic partnership with Cresta to create hybrid human and AI-powered customer experiences, which represents yet another milestone in the continuous development of AI engagement in customer service, advertising, and marketing processes. The partnership seeks to leverage the vast scale of customer experience and business transformation outsourcing services offered by Atento together wit…
Atento and Cresta Sign Strategic Partnership to Deliver Hybrid Human–AI CX Solutions - Directors Club News
Atento Luxco 1, one of the world’s largest providers of Customer Experience Management and Business Transformation Outsourcing services (CXM/BTO) announced a strategic multi-year partnership with Cresta, the unified customer experience AI platform for human and AI agents to deliver hybrid human-AI solutions to businesses worldwide. The multi-year, multimillion dollar agreement brings together Cresta’s leadership in … Continue reading Atento and …
Coverage Details
Bias Distribution
- There is no tracked Bias information for the sources covering this story.
Factuality
To view factuality data please Upgrade to Premium