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Artificial intelligence will not replace government communication, but it will redefine it
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Artificial intelligence will not replace government communication, but it will redefine it
Mandla J Radebe Not so long ago, governments were still debating whether social media belonged in official communication strategies, but today that debate is over. With the rapid rise of technologies such as artificial intelligence (AI), which have fundamentally changed the conversation about public sector communication, digital platforms have become indispensable to government itself. Now, the more urgent question is whether governments are pre…
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