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Argos customer 'made to feel silly' by staff over refund

Summary by Ground News
Paul Archer bought a £60 pair of Pioneer DJ HDJ-Cue 1 wireless headphones. He returned them to Sainsbury's in Swindon because the ear cups were too uncomfortable. A manager reportedly claimed the product was too damaged to return and refused to honour the 30-Day Hassle-Free Guarantee. The retail chain argues that small print on the product’s page meant the refund would not have been awarded.

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Swindon AdvertiserSwindon Advertiser
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Argos customer 'made to feel silly' by staff over refund

An Argos customer criticised the store for refusing to let him return his headphones for a refund.

·Swindon, United Kingdom
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Swindon Advertiser broke the news in Swindon, United Kingdom on Tuesday, March 26, 2024.
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