US EditioniPhone 17 Scratch Mystery Solved? Here's Apple's Explanation
Apple attributes marks on iPhone 17 Pro demo units to worn MagSafe stands transferring material, not scratches, and highlights durable aluminum tested for normal use.
- Apple says worn MagSafe stands at Apple Stores caused material transfer on demo iPhone 17 units, which is removable and not permanent scratches, Apple told CNET.
- On launch day Bloomberg News reported visible wear on iPhone 17 Pro demo units in Apple Stores, while JerryRigEverything's weekend video showed camera-plateau edges vulnerable to chipping from coins or keys.
- Apple counters that its anodization layer exceeds industry microhardness standards and matches other Apple products, while Shahram Mokhtari and Nelson note oxide at camera plateau edges can spall and corners remain weak.
- Apple said it will address worn MagSafe display risers at Apple and carrier stores and urged skepticism about online images, promising updates in the coming weeks.
- Apple argues the aluminum trade-off yields better thermal performance and battery life via a vapor chamber and A19 Pro CPU, though aluminum is softer than titanium and shows abrasions where Ceramic Shield 2 doesn’t cover.
18 Articles
18 Articles
Reports of scratches on the iPhone 17 Pro and iPhone Air have been surfacing. Now, the company has responded. This time, Apple has launched the iPhone 17 series with an aluminum unibody design. Until last year, the company was launching the Pro models with titanium frames.
Apple's weak 'scratchgate' defense insists iPhone 17 isn't easily damaged
Apple has weakly attempted to combat "scratchgate" by claiming some of the scratches seen on in-store iPhone 17 models are really the MagSafe retail stands wearing onto the iPhone itself.iPhone 17 Pro Max, as yet unscratched. The launch of the iPhone 17 range and the iPhone Air has led to what is being referred to as "scratchgate." The phenomenon of the coating of the new aluminum-bodied models being easily scratched through seemingly normal sto…
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