PLANO, Texas--(BUSINESS WIRE)-- #AI--AmplifAI, the AI-powered performance enablement and CX platform for contact centers, has been named Automation Solution of the Year at the 2026 CCW Excellence Awards, presented by Customer Management Practice during Customer Contact Week in Las Vegas. The award recognizes AmplifAI for unifying contact center data and governing both AI agents and the live teams behind them. As AI agents take on live customer s…
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