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FTC takes Amazon to court, alleging deceptive Prime practices
The FTC alleges Amazon used deceptive tactics to enroll millions in Prime without clear consent, with a complex cancellation process, potentially violating consumer protection laws.
- The Federal Trade Commission alleges Amazon used manipulative 'dark patterns' to trick consumers into enrolling in automatically renewing Prime subscriptions.
- The FTC complaint states Amazon deliberately made canceling Prime subscriptions much harder than enrolling, with a 'labyrinthine' cancellation process intended to deter customers from following through.
- The FTC is seeking penalties, monetary relief, and injunctions requiring Amazon to change its allegedly deceptive subscription practices.
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Associated Press News+25 Reposted by 25 other sources
A jury will look at whether Amazon tricked customers into joining Prime -- and made it hard to leave
A federal trial beginning in Amazon’s hometown this week is set to examine whether the online retailing giant tricked customers into signing up for its Prime service and made it difficult to cancel after they did so.
·United States
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Amazon to face US federal court trial: Here's why FTC claims e-commerce giant tricked its customers
Amazon, is set to have a trial at a federal court in Seattle, United States, later this week after the government's Federal Trade Commission (FTC) alleged that the company has tricked hundreds of millions of consumers who use its online shopping services. Here's what the FTC claims…
·New Delhi, India
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Coverage Details
Total News Sources120
Leaning Left17Leaning Right12Center55Last UpdatedBias Distribution66% Center
Bias Distribution
- 66% of the sources are Center
66% Center
L 20%
C 66%
14%
Factuality
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