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Amazon asks for my ID before refunding a defective DVD/VCR
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Amazon asks for my ID before refunding a defective DVD/VCR
I bought a DVD/VCR combo from Amazon for $273. After using it for a few weeks, it stopped loading DVDs, so I returned it. Amazon confirmed it received the item a few days later. Then I saw a message on my account saying, "Your refund couldn't be processed." When I called, a representative told me I had to verify my identity before they could issue a refund. Amazon sent me a link to...
·McKenzie Bridge, United States
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