Airline passengers protected under new reforms

Airline passengers protected under new reforms

Australian airline passengers could receive compensation for delayed or cancelled flights under new reforms. The government plans to set up an Aviation Industry Scheme, with an independent umpire and a charter of customer rights.

Better protection for passengers under aviation reforms

Qantas has copped an avalanche of criticism in recent years, often over its executive pay packets. (Bianca De Marchi/AAP PHOTOS) By Andrew Brown and Kat Wong in Canberra Plane passengers could soon be entitled to compensation or refunds for delayed or cancelled flights under a new watchdog. Stronger consumer protections were among 56 recommendations in the federal government’s Aviation White Paper released on Monday, providing a blueprint for th…

Flight delay compensation surprises passengers in Vietnam

Many Vietnamese air passengers have been surprised to receive compensation for their delayed flights thanks to flight delay insurance coverage. Flight delay or cance.... View detail at: Flight delay compensation surprises passengers in Vietnam)