AI becomes key to field service continuity as veteran technicians retire – Intelligent CXO

AI becomes key to field service continuity as veteran technicians retire – Intelligent CXO

Patrycja Sobera, Senior Vice President and General Manager, Digital Workplace Solutions AI and Digital Twins on AI and Digital Twins stepping in to bridge the skills gap in the field service sector. While much of the workplace conversation today centres around new tech and return-to-office policies, another similarly significant shift is quietly taking place. In the field services sector, many experienced workers who maintain our networks and po…