The OECD ranked Chile among the ten most advanced digital governments in the world. The result is surprising, because the citizen experience is still far from fully digital and Law 21,280—which requires that all state procedures be electronic in 2027—progresses, but not at the pace necessary to meet that deadline. How is this apparent contradiction explained?
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The OECD ranked Chile among the ten most advanced digital governments in the world. The result is surprising, because the citizen experience is still far from fully digital and Law 21,280—which requires that all state procedures be electronic in 2027—progresses, but not at the pace necessary to meet that deadline. How is this apparent contradiction explained?