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A Service Dog Is a Critical Resource for Handler

Dear Abby says service dogs must be allowed in public places, and handlers may ask only two questions under the Americans with Disabilities Act.

  • Under the Disabilities Act, service dogs cannot be denied access to public facilities, hotels, or airlines, and handlers must maintain control of the animal at all times.
  • Abigail Van Buren addressed confusion regarding service dog etiquette, noting many dog owners cheat the system by misrepresenting pets as service animals.
  • Pursuant to the Disabilities Act, businesses may only ask two questions: "Is that a service dog?" and "What task is the dog trained to perform?" Questions about the handler's disability are not allowed.
  • Never distract, talk to, or pet the service dog, as doing so can create serious problems for the handler; public members should also avoid making eye contact with the animal.
  • In New Mexico and many other states, it is a crime to misrepresent a dog as a service animal, and service dogs are trained to perform specific tasks including sensing glucose levels, mood swings, and seizures.
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  • 69% of the sources are Center
69% Center

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Fairbanks Daily News-Miner broke the news on Saturday, June 13, 2026.
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