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A Day in the Life of an AI-Equipped Chief Customer Officer

Summary by Customer Success Collective
Ever wish you had a crystal ball for churn risk, expansion signals, or customer sentiment? Brent Krempges, Chief Customer Officer at Gainsight, has something better: AI.In this eBook, Brent shares how AI powers his day; from spotting churn risk early to prepping for meetings in minutes and making faster, smarter decisions. It’s customer success at scale, without losing the human touch.Grab your copy: What you’ll learn:How to use AI-powered alert…
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Customer Success CollectiveCustomer Success Collective

A Day in the Life of an AI-Equipped Chief Customer Officer

Ever wish you had a crystal ball for churn risk, expansion signals, or customer sentiment? Brent Krempges, Chief Customer Officer at Gainsight, has something better: AI.In this eBook, Brent shares how AI powers his day; from spotting churn risk early to prepping for meetings in minutes and making faster, smarter decisions. It’s customer success at scale, without losing the human touch.Grab your copy: What you’ll learn:How to use AI-powered alert…

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Customer Success Collective broke the news in on Tuesday, April 1, 2025.
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