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8 Car Insurance Companies Fumbling on Customer Satisfaction in 2025
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8 Car Insurance Companies Fumbling on Customer Satisfaction in 2025
Tero Vesalainen via iStockEven as car insurance rates begin to cool from last year’s highs, drivers aren’t feeling much relief when they have to file a claim. J.D. Power’s 2025 U.S. Auto Claims Satisfaction Study, released October 28 from Troy, Michigan, found overall satisfaction holding around at 700 out of 1,000 points. Behind that average, however, eight major insurers fell short of the mark. The most common culprit is cost-cutting behavior …
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