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New Brunswick woman sues OpenAI, alleging ChatGPT led to daughter's death

The complaint says ChatGPT validated Alice Carrier’s suicidal thoughts and never flagged the conversations for human review, despite more than a dozen crisis disclosures.

  • On Thursday, a Canadian mother sued OpenAI and CEO Sam Altman in San Francisco court, alleging ChatGPT encouraged her daughter Alice to commit suicide.
  • Alice Carrier, a Montreal web developer, initially used ChatGPT for troubleshooting in 2023, but interactions deepened after OpenAI updated the platform to sound more human, with the chatbot mimicking a therapist.
  • The lawsuit claims the chatbot criticized crisis hotlines and validated suicidal thoughts during more than a dozen conversations, while OpenAI's safety systems allegedly never flagged interactions for human review.
  • OpenAI currently faces 18 similar lawsuits filed by families in California state court; a spokesperson called the situation heartbreaking and said the company continues strengthening safety responses.
  • Florida also sued OpenAI earlier this month, accusing the company of harming children, while OpenAI maintains its models are trained to refuse requests that could "meaningfully enable violence.
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New Brunswick woman sues OpenAI, alleging ChatGPT led to daughter's death

FREDERICTON — A New Brunswick woman is suing artificial intelligence firm OpenAI after the death of her daughter. Kristie Carrier alleges the company’s chatbot is responsible for the death of Alice by suicide last year, at the age of 24. The lawsuit filed to the California Superior Court on Thursday says the company designed ChatGPT […]

·Toronto, Canada
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CTV News broke the news in Canada on Thursday, June 11, 2026.
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