NHS Accidentally Deletes Thousands of Patient Referrals From Hospital Lists Without Warning

NHS accidentally deletes thousands of patients from waiting lists

NHS Accidentally Deletes Thousands of Patient Referrals From Hospital Lists Without Warning

An NHS watchdog identified at least 2,000 cases of patients disappearing from hospital waiting lists since 2018, raising concerns about delayed treatment and patient safety.

Thousands of patients accidentally removed from NHS waiting lists

The Health Services Safety Investigations Body (HSSIB) says the electronic system ’was not designed to manage the current volume of referrals’

Thousands of Patients Accidentally Removed from NHS Waiting Lists, Report Warns

LONDON, October 22: At least 2,000 patients may have been accidentally removed from NHS waiting lists since 2018 due to problems with the health service’s electronic referral system, according to a report by the Health Services Safety Investigations Body (HSSIB). The report warned that the NHS e-Referral Service (e-RS), used by GPs to refer patients to specialists, was not designed to handle the current volume of referrals, particularly followin…