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Care home told to improve - but 'loyal, hardworking staff' are working to fix issues

Heaton House Care Home, visited three times over a year by the Care Quality Commission , was found to still require improvement, with the CQC releasing their report from the January inspection last week.
The assessment was completed to check if improvements had been made following a previous assessment in September 2024, where four breaches of legal regulations were identified.
Despite improvements regarding safe care and treatment, premises and equipment, and staffing, the home was still found to be in breach of other legal regulations, and residents were left 'at risk of harm'.
The report stated that the provider was previously in breach of legal regulations relating to safe care and treatment, premises and equipment and staffing, but improvements were found at this assessment and the provider was no longer in breach of these regulations.
Heaton House received 'requires improvement' ratings for being safe, effective, responsive, and well-led, while receiving a 'good' ranking for the caring category, and despite issues with medicines being largely related to record keeping, staff were described as kind, considerate, loyal and hardworking.

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theboltonnews.co.uk

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Telegraph & Argus

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Care home told to improve - but 'loyal, hardworking staff' are working to fix issues

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News from Wales

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Wellbeing News from Need to See IT Publishing

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West Wales Chronicle : News for Llanelli, Carmarthenshire, Pembrokeshire, Ceredi…

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7 days ago

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