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News from Travelers United

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Top Travelers United News

Air India Crash Casts Shadow over Boeing Recovery Plans
Boeing · India

Air India Crash Casts Shadow over Boeing Recovery Plans

38% Center coverage: 47 sources
Cause of incident involving 787-8 aircraft is unknown but could deal a blow to chief executive Kelly Ortberg’s strategySee the Story
Kenya: How Airline Fees Have Turned Baggage Into Billions
EasyJet · London

Kenya: How Airline Fees Have Turned Baggage Into Billions

67% Center coverage: 3 sources
With Air Canada and Southwest the latest airlines to charge passengers for check-in luggage, the ballooning cost of such ancillary or "junk fees" is provoking anger among politicians and consumer groups. At the same time, sales of suitcases small enough for passengers to take on the plane as hand luggage are booming.See the Story
Why baggage and mobility device handling reporting rules are important to passengers
United States · United States

Why baggage and mobility device handling reporting rules are important to passengers

New DOT rules are the end of a very long, step-by-step process to change the previous system that provided misleading statistics about an airline's handling of checked baggage and that provided no data for mobility device damages. Travelers United was one of the main protagonists in the efforts over the past nine years. The post Why baggage and mobility device handling reporting rules are important to passengers appeared first on Travelers Unite…Read Article

Do passengers really want on-time filghts or flight availability?

Airlines are cutting flight availability dramatically and unexpectedly. Fewer on-time flights do not bode well for future bookings. The Transportation Security Administration (TSA) recently announced that they are now recording the most fliers at US airports. More Americans are flying than ever. The surge in vacation travelers means more cancellations and fewer on-time flights as more passengers […] The post Do passengers really want on-time fil…United States · United StatesRead Article

Inconsistent names on travel documents can quickly derail a trip - Travelers United

Travel documents with inconsistent names, including your passport, driver’s license, Real ID, airline ticket, and other bookings and travel documents, could derail your entire journey. Paraphrasing Shakespeare, “A name by any other name” suggests that a label doesn’t change the essence of who we are. While that may be true, in the U.S. like other […] The post Inconsistent names on travel documents can quickly derail a trip appeared first on Trav…Travel · United StatesRead Article

Consumer protection week happened and no airline passenger noticed

These seven airline consumer protection principles should guide airline consumer protection. Airline consumer protections were not included in the announcement of the National Consumer Protection Week, the aviaiton consumer groups and Travelers United need to speak out. The post National Consumer Protection Week happened — airline passengers didn’t notice. appeared first on Travelers United.United States · United StatesRead Article

Should checked baggage fees be refunded for delayed baggage? - Travelers United

This column was taken from a set of comments presented by Travelers United to DOT regarding an NPRM for refunding baggage fees. The comments show why airlines must deliver their checked baggage on time. The post Should checked baggage fees be refunded for delayed baggage? appeared first on Travelers United.TravelRead Article

Most free airline stopovers are a thing of the past... But not all

Airline stopovers have been an issue that confounds and frustrates travelers. For all the decades I’ve been a travel agent, stopovers have been an issue that creates confusion for travelers. A plane connects at some airport. Why can’t you get off the plane and connect the next day or a few days later? The short […] The post Most free airline stopovers are a thing of the past… But not all appeared first on Travelers United.Read Article

CBP says it follows rules amid concerns over extended holds at Seattle airport

Coverage: 4 sources
(The Center Square) – Recent reports of travelers at the Seattle-Tacoma International Airport being held in U.S. Customs and Border Protection custody for extended periods has raised concerns as CBP justifies the holds.Travel · SeattleSee the Story

Should airlines ban alcohol on flights? - Travelers United

Sometimes, people have one drink too many. Jodi Smith lost count of the number of rum and cokes her seatmate had ordered on a recent flight from Boston to Los Angeles. Was it five? Or six? “He was a nervous flier,” remembers Smith. “Old enough to order alcohol, but too young to make good decisions.” […] The post Should airlines ban alcohol on flights? appeared first on Travelers United.Travel · BostonRead Article

Southwest Airlines will start charging $35 for a checked bag tomorrow

74% Center coverage: 90 sources
Southwest Airlines will charge $35 for the first checked bag and $45 for the second, starting May 28, ending its long-standing free baggage policySouthwest Airlines · United StatesSee the Story

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