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Kaseya unveils Spring 2025 innovations

Kaseya unveils Spring 2025 innovations

Kaseya has launched its Spring 2025 release with new features that equips MSPs and internal IT teams with new capabilities to automate workflows, enhance the end-user experience, and strengthen security posture ahead of Kaseya Connect, where the company will debut the latest evolution of Kaseya 365.See the Story

Voice of the Vendor: NerdioCon 2025

Palm Springs, California · Palm Springs

Voice of the Vendor: NerdioCon 2025

Join ChannelPro’s Ray Lyons live at NerdioCon 2025 in Palm Springs, California. In this episode of Voice of the Vendor, he speaks with eG Innovations, Stratodesk, Benji Pays, and Produce8. Vendors interviewed: eG Innovations (00:39) StratoDesk (10:20) Benji Pays (16:33) Produce8 (22:35) The post Voice of the Vendor: NerdioCon 2025 appeared first on The ChannelPro Network.See the Story

AI vs AI: Using DNS to Combat AI-Driven Attacks

Cyber Security · Sausalito

AI vs AI: Using DNS to Combat AI-Driven Attacks

Cybercriminals are increasingly wielding the power of artificial intelligence (AI) to launch sophisticated attacks that bypass traditional security measures and imitate reality. To effectively combat these threats, organizations must rely on AI-based solutions that can accurately identify this new threat vector. This webinar explores the critical role of AI-powered protective DNS in defending against modern cyberattacks and the problem AI-genera…See the Story

Autonomous AI and ‘Dark Horse’ Ransomware

Artificial Intelligence

Autonomous AI and ‘Dark Horse’ Ransomware

Cybercriminals are getting smarter, employing advanced techniques to bypass traditional security measures. It’s crucial to ensure your defenses are up to the task. In this fast-paced and informative webinar, we explore how modern DNS filtering serves as a frontline defense against evolving cyber threats. While the tools discussed leverage advanced technologies to enhance protection, the focus will be on practical strategies you can implement im…See the Story

5 IT Disaster Recovery Measurements to Know

United States · United States

5 IT Disaster Recovery Measurements to Know

Disaster recovery is a major component of the systems administrator’s role. These IT pros must collect and correlate information to discover actionable results. Various disaster recovery tools are used to measure results, predict failure and anticipate recovery time. Organizations use these measures to plan resource allocation and service availability. A note on metrics: One essential tool used for disaster management is metrics. It’s critical t…See the Story

3 Questions with Mike Bloomfield, Tekie Geek of Staten Island, New York

New York State · New York

3 Questions with Mike Bloomfield, Tekie Geek of Staten Island, New York

Mike Bloomfield, President Geek of Staten Island based Tekie Geek, knocks out 3 questions that MSPs need answered. Bloomfield gives his perspective on: What’s the hardest part of leading a successful MSP in New York? What do most MSPs get wrong when it comes to cybersecurity? How can MSPs add meaningful security measures without business owners feeling slowed down? Meet Mike Bloomfield Mike Bloomfield is the President Geek of Tekie Geek, a Mana…See the Story

The Channel Faces an Education Crisis. How Can Acronis' MSP Academy Help?

Education · United States

The Channel Faces an Education Crisis. How Can Acronis' MSP Academy Help?

Acronis is betting big on the future of MSP education — and it’s raising the bar with a college-level certification program built for today’s frontline IT pros. The new MSP Academy Pro program, launched in 2025, offers vendor-neutral courses on topics like cybersecurity, business continuity, and advanced networking — complete with live instruction, hands-on labs, and exams proctored to college standards. It’s the latest step in a much longer jou…See the Story

How Do I Position My MSP to Stand Out in a Crowded Market?

How Do I Position My MSP to Stand Out in a Crowded Market?

Standing out in the competitive landscape requires a well-defined unique value proposition (UVP) and a strong, consistent brand identity. This guide provides actionable strategies to differentiate your MSP by highlighting your unique strengths, targeting niche markets, and creating a compelling brand presence that resonates with potential clients. Expert Advice on Differentiation “Deliver on your promises. Do everything with integrity and lookin…See the Story

What Are the Top MSP Tips for Using LLMs like ChatGPT?

ChatGPT · United States

What Are the Top MSP Tips for Using LLMs like ChatGPT?

Large language models (LLMs) are transforming the way businesses, including MSPs, are gathering and using data. This guide presents essential tips and tricks for maximizing the use of this powerful form of artificial intelligence. Ian Richardson General Advice Ask for Expertise: Tell the LLM what its persona is, such as “marketing expert,” to get more specific advice. Clearly Define What You Want: Ambiguous questions result in imprecise answers…See the Story

How Do I Upsell Cybersecurity Services to Existing Clients?

How Do I Upsell Cybersecurity Services to Existing Clients?

Upselling cybersecurity services is an effective way to enhance client protection while increasing your MSP’s revenue. This guide explores strategies to identify upsell opportunities, position advanced services effectively, and demonstrate the value of upgrading security solutions. Key Strategies to Upsell Cybersecurity Services 1. Conduct Regular Security Assessments Actionable Tips: Offer complimentary or discounted risk assessments to evalua…See the Story

What Are the Key Metrics to Track for MSP Profitability?

What Are the Key Metrics to Track for MSP Profitability?

Tracking the right metrics is crucial for understanding your MSP’s financial health and identifying areas for improvement. This guide provides an overview of the essential key performance indicators (KPIs) for profitability, including how to calculate them, what they mean for your business, and actionable steps to optimize your operations. Why Tracking Metrics Matters Financial Clarity: Key metrics reveal the true state of your MSP’s financial …See the Story